Ipe88 Privacy Policy – Personal Data Protection for Malaysian Players

1. Introduction & Scope of This Policy

Ipe88 takes the protection of your personal data seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it, how long we retain it, and your rights in relation to that data. This Policy applies to all ipe88 platform users without exception, including registered players and visitors browsing the platform without an account.

Ipe88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards for the online entertainment industry. As a platform built specifically for Malaysian users, we respect the trust you place in us by sharing your personal information, and we take full responsibility for protecting it.

2. Personal Data We Collect

Ipe88 collects your personal data in several ways — directly when you register or use the platform, and automatically through standard web technologies. The following are the types of data we collect:

Ipe88 does not collect sensitive data such as your medical information, religious beliefs, or political views. For players in Malaysia, we may request additional identity verification documents — such as a copy of your MyKad — as part of the KYC (Know Your Customer) process required to process withdrawals.

3. Purpose of Data Use

Ipe88 uses your personal data only for legitimate and necessary purposes. We do not use your data for anything unrelated to delivering the platform's services. The following are the primary purposes for which ipe88 uses your data:

• Account Management: Creating, verifying and maintaining your ipe88 account. This includes confirming that you are an eligible individual aged 18 and above.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, ShopeePay, or Boost, and securely handling withdrawals to your Malaysian bank account or e-wallet.
• Service Provision: Gives you full access to all ipe88 games, including slots, Live Casino, e-sports, lottery, and table games.
• Security & Fraud: Detecting and preventing fraudulent activity, money laundering, multiple account usage, and any activity that violates ipe88's Terms & Conditions.
• Responsible Gaming: Monitoring usage patterns to identify players who may need assistance or responsible gambling support, and to enforce limits you have set for yourself.
• Service Communications: Sending important notifications about your account, system updates, changes to terms, and promotions (if you have opted in to receive them).
• Platform Improvements: Analysing usage patterns in aggregate (not at an individual level) to improve the user experience, enhance platform features, and add relevant content for players in Malaysia.
• Legal Compliance: Fulfilling legal obligations, including Malaysia's PDPA requirements and online entertainment industry compliance standards.

4. Sharing Data with Third Parties

Ipe88 does not sell, lend, or share your personal data with any third party for their own marketing or commercial purposes. This is our absolute commitment to players in Malaysia.

However, there are limited situations in which ipe88 needs to share certain data with selected third parties, and this is done only under the following circumstances:

• Payment Service Providers: Only the information necessary to complete your deposit and withdrawal transactions is shared with the payment processors we work with — including Touch 'n Go eWallet, GrabPay, DuitNow, FPX, ShopeePay, and Boost. This sharing is limited to the minimum data required to complete the transaction.
• Game Software Provider: Slots and casino game providers such as Pragmatic Play, PG Soft and Spadegaming may receive game data necessary to operate the games correctly. No personally identifiable data is shared without a clear technical requirement.
• Legal Authorities: ipe88 will disclose personal data to the relevant authorities when required by Malaysian law or a valid court order. This includes cooperating with investigations into financial fraud or money laundering conducted by the relevant regulatory bodies.
• Technical Service Providers: Companies that support ipe88's technical infrastructure — such as server hosting and security monitoring — may have limited access to data strictly within the scope of their technical duties, and are bound by strict confidentiality agreements.

5. Data Security

Ipe88 takes data security infrastructure seriously to protect the personal information of all our Malaysian players. The security measures we have in place include:

• 256-bit SSL Encryption: All communications between your device and ipe88's servers are encrypted using 256-bit TLS/SSL — the same standard used by Malaysia's leading banks, including Maybank and CIMB. This means data transmitted between you and ipe88 cannot be intercepted or read by any third party.
• Secure Data Storage: All personal data is stored on servers protected by firewalls, strict access controls and continuous security monitoring. Access to player data is granted only to ipe88 staff who require it to carry out their duties, and is subject to role-based access controls.
• 24/7 Monitoring: ipe88's security monitoring system operates around the clock to detect any suspicious activity, unauthorised access attempts or potential data breaches. Any identified threats are addressed immediately in accordance with established incident response procedures.
• Regular Security Testing: ipe88 conducts regular penetration testing and security audits to identify and address any vulnerabilities before they can be exploited.
• Passwords Are Never Stored in Plain Text: Your ipe88 account password is never stored in readable plain text. Passwords are processed using strong hashing algorithms, meaning even ipe88's internal staff cannot view your original password.

While ipe88 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play an important role in protecting your account by using a strong password and not sharing it with anyone.

6. Data Retention Period

Ipe88 does not retain your personal data for longer than is necessary for the purposes described in this policy. General retention periods are as follows:

• Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure to allow for the resolution of any outstanding issues.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial compliance and Malaysia's PDPA legal requirements. This is a statutory obligation that cannot be waived.
• Technical Log Data: Retained for 90 days for security monitoring and technical troubleshooting purposes, after which it is automatically deleted.
• Support Communication Records: Retained for 2 years for service quality purposes and the resolution of any disputes that may arise.

When data is no longer needed and there is no legal obligation to retain it, ipe88 will securely erase or anonymise it using appropriate methods.

7. Your Rights as a Data Subject

As an ipe88 player who is a Malaysian citizen or resident, you have certain rights over your personal data under Malaysia's PDPA. ipe88 fully respects and upholds these rights:

To exercise any of these rights, contact the ipe88 support team via live chat or email at support@ipe88.click. We will respond within 5 business days and resolve your request within 21 days as stipulated by Malaysia's PDPA.

8. Cookies & Tracking Technologies

The ipe88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit the ipe88 platform.

The types of cookies used by ipe88 are:

• Essential Cookies: These cookies are essential for the platform to function at a basic level. They manage your login session, ensure transaction security, and maintain your language preferences. They cannot be disabled without affecting the platform's core functionality.
• Performance Cookies: Collects information about how you use the ipe88 platform — which pages are visited most frequently, any error messages encountered, and how long you spend in particular sections. This information is used to improve platform performance.
• Functional Cookies: Saving your preferences — such as your preferred bet size in slots or display settings. These cookies allow ipe88 to deliver a more personalised experience.
• Analytical Cookies: Helping ipe88 understand how players use the platform as a whole. This data is collected in aggregate and is not linked to any individual's identity.

You can manage cookies through your web browser settings. However, disabling certain cookies may affect your experience with some ipe88 platform features. For more information on managing cookies in your browser, refer to your browser's help documentation.

9. Payment-Related Privacy

Financial data security is ipe88's highest priority. When you make a deposit or withdrawal using Malaysian payment methods — whether Touch 'n Go eWallet, GrabPay, DuitNow, FPX via Maybank2u or CIMB Clicks, ShopeePay or Boost — ipe88 only retains the information needed to process that transaction.

Ipe88 does not store your full bank account number, full credit/debit card number, or online banking password. All sensitive payment processing is handled through certified, secure payment gateways operating in a fully encrypted environment.

10. Data Breach Notification

While ipe88 takes every reasonable measure to prevent data breaches, we recognise that zero risk is not achievable in the digital world. ipe88 therefore maintains a clear incident response procedure in the event of any data breach affecting players' personal information.

In the event of a data breach that may pose a risk to our players:

• Ipe88 will promptly investigate the incident and take steps to contain the impact of the breach.
• Affected players will be notified within a reasonable timeframe once a breach has been confirmed and its nature understood.
• The notification will include details about the type of data involved, the steps we have taken, and what you should do to protect yourself.
• Relevant authorities will be notified as required under Malaysia's PDPA.

11. Changes to This Privacy Policy

Ipe88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. Any changes will take effect immediately upon publication on this page with an updated revision date.

For changes we consider material — those that significantly affect how we handle your data — ipe88 will send a notification to your registered email address at least 7 days before the changes take effect. It is your responsibility to review this page periodically and ensure you are comfortable with the current version of the Privacy Policy.

12. How to Contact Us About Privacy

If you have any questions or concerns, or wish to exercise any of the personal data rights outlined in this policy, please contact ipe88 via:

• Live Chat: Available 24/7 directly within the ipe88 platform. The fastest way to handle any privacy-related queries that require an immediate response.
• Email: support@ipe88.click — for official requests relating to your personal data rights, please send an email with the subject line "Personal Data Request" along with your full name and ipe88 account number.

Ipe88 is committed to responding to all privacy-related enquiries within 5 business days and resolving data rights requests within 21 days of the request being verified, in accordance with the provisions of Malaysia's PDPA.